Please read these Terms and Conditions carefully before provisioning or using any services provided by AbsoraCloud.
By registering for an account, accessing the AbsoraCloud web dashboard, or using our API endpoints, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you must not use or access any AbsoraCloud services.
AbsoraCloud provides cloud infrastructure solutions, including but not limited to VPS Cloud Compute, DevBox GPU Workstations (Nvidia Tesla T4 acceleration), Serverless Functions (ESM edge execution), Cloud Web Hosting, and Multi-Zone Cloud Storage.
You are responsible for maintaining the confidentiality of your credentials. Each user is entitled to resource allocations according to their active subscription tier. Attempting to bypass resource limits, deploy malicious payloads, execute DDoS attacks, or exploit shared sandboxes will result in immediate termination.
While AbsoraCloud strives for 99.9% edge availability across global clusters, compute instances may experience maintenance windows, runner cycling, or brief interruptions. We are not liable for business interruptions caused by upstream provider outages.
AbsoraCloud reserves the right to suspend or terminate accounts that violate our security guidelines or abuse free community quotas without prior notice.
We strive to ensure complete customer satisfaction with our compute infrastructure. Review our transparent refund terms below.
All paid subscription plans (Basic, Pro, and Enterprise) are eligible for a 100% money-back refund within seven (7) calendar days from the initial payment date if you are unsatisfied with service performance or infrastructure reliability.
Refunds apply only to first-time plan subscriptions. Accounts flagged or suspended for Terms of Service violations (e.g., botting, abusive crypto mining, malicious network scanning) forfeit all refund eligibility.
You may cancel your recurring subscription at any time via your account settings. Once cancelled, your plan remains active until the end of your current billing period, after which it automatically downgrades to the Free Tier without further charges.
Approved refunds are processed to the original payment method within 5–10 business days depending on your financial institution.
Your privacy is fundamental to our architecture. Learn how AbsoraCloud manages and protects your data.
We collect minimal information necessary to deliver cloud compute services: your username, email address, password hash, and resource usage metrics (compute hours, bandwidth, and storage capacity).
Information is used exclusively for authentication, quota management, abuse prevention, and billing. We do not sell, rent, or trade your personal data to third parties.
Passwords are hashed using industry-standard bcrypt encryption. Authentication sessions utilize cryptographically signed JSON Web Tokens (JWT) stored securely on the client.
You can request complete deletion of your account and associated storage files at any time by contacting our support team. Upon account termination, storage buckets and sandbox files are securely purged.